Patient Resources

How to Prepare for Your First Visit

Welcome to Patient Resources

This page helps new and returning patients prepare for their appointments, understand how care works, and feel more comfortable before their visit.

How to Prepare for Your First Visit:

  • Complete any required forms: If forms were emailed or provided in the portal, fill them out before your appointment to save time.

  • Bring important information:

    Current medications

    Past mental-health or medical history

    Any recent evaluations or reports

    A short list of symptoms or concerns

  • Find a quiet, private space for telehealth: This ensures confidentiality and helps you feel more at ease during the discussion.

  • Arrive a few minutes early: For telehealth, log in 5–10 minutes beforehand. For in-person visits, arrive with enough time for check-in.

Medication Safety Tips

Medication safety is a shared responsibility.

Follow these simple guidelines:

  • Take medications exactly as prescribed.

  • Never change your dose without discussing it with your provider.

  • Store medications safely and out of reach of children.

  • Report side effects or unusual symptoms as soon as possible.

  • Avoid sharing medications with others.

Appointment Policies

Appointment Duration

Most follow-up visits last 20–30 minutes.
Evaluations may take 45–60 minutes.

Late Arrivals

A late arrival may reduce your appointment time to avoid impacting other patients.

Missed Appointments

Please cancel or reschedule at least 24 hours in advance so we can offer the time to another patient.

Communication

For medication refills or questions, use the patient portal or contact our office.
We respond as promptly as possible.

What should I bring to my first appointment?

Please bring a list of current medications, relevant medical or mental health history, and any recent evaluations or reports. It can also help to write down your main concerns or symptoms ahead of time.

How should I prepare for a telehealth appointment?

Choose a quiet, private space with a reliable internet connection. Make sure your device is charged and you can access the patient portal or appointment link before your session.

What if I need to cancel or reschedule?

Please contact the office at least 24 hours in advance so the appointment time can be offered to another patient.

Crisis Support

If you are experiencing a mental health emergency or are in immediate danger, call 911 or go to the nearest emergency room.

You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Serving adults in Tennessee and Georgia
In-person care in Chattanooga and secure telehealth services.

Phone Number: (423) 482-9635

Fax Number: (423) 973-8652

email: [email protected]

© Copyright 2026. Tina M. Fox. All Rights Reserved.